Shipping policy
SHIPPING POLICY
Shipping Methods & Rates
We offer the following shipping options:
Domestic (United States):
- Standard Shipping: $8.00 (3-5 business days) — FREE on orders $70+
- Express Shipping: $15.00 (1-2 business days)
International:
- DHL Express: $15.00+ (5-10 business days) — Available to select countries
Orders are processed within 1-2 business days before shipment.
Tracking
Once your order ships, you'll receive an email with a tracking number. You can use this to monitor your package's progress.
Delivery Times
Shipping times are estimates and do not include processing time. Delivery dates are not guaranteed. Factors including weather, holidays, and carrier delays may affect delivery.
International Orders
International customers are responsible for:
- Any applicable customs duties and import taxes
- Customs clearance and delays
- Any additional fees charged by their country
We ship to most countries worldwide. Delivery times and costs vary by destination.
Lost or Damaged Packages
If your package arrives damaged or is marked as delivered but not received:
- Contact us immediately at blushandstitch1@gmail.com with photos of damage or proof of attempted delivery
- We'll work with the carrier to investigate and resolve the issue
- If the carrier confirms loss or damage, we'll send a replacement or issue a refund
Order Changes & Cancellations
If you need to change or cancel your order, contact us within 24 hours of purchase at blushandstitch1@gmail.com. We cannot guarantee changes once your order has been processed and sent to our fulfillment center.
Shipping Address
We ship to the address provided during checkout. We're not responsible for packages shipped to incorrect addresses. If you need to change your address, contact us immediately.
Holiday & Weekend Processing
Orders placed on weekends or holidays are processed the next business day. During peak seasons, processing may take longer.
Questions About Shipping?
Contact us at blushandstitch1@gmail.com for shipping inquiries.