Shipping policy

SHIPPING POLICY

Order Processing

Orders are processed within 1-2 business days before shipment. Orders placed on weekends or holidays are processed the next business day. During peak seasons, processing may take longer.

Shipping Methods & Rates

Domestic (United States):

  • Standard Shipping: $8.00 (5-8 business days) — FREE on orders $50+

International:

  • Rates are calculated at checkout by the carrier (USPS or DHL Express) based on your destination and the weight of your order. Typical delivery is 5-10 business days.

Items Shipped Directly by Our Brand Partners

Many of the products we stock are shipped to you directly by the brand that makes them, rather than from a single warehouse of ours. For these items:

  • Shipping is calculated at checkout by the carrier, so the flat rates above may not apply. You will always see the exact shipping cost before you pay.
  • Orders containing items from more than one brand may arrive in separate parcels, on different days, with separate tracking numbers. You are only charged shipping once at checkout.
  • Most of our partner brands dispatch from within the United States within 3-5 business days. A small number dispatch from overseas and can take longer to leave the warehouse, which adds to the total delivery time.

If the timing of a specific product matters to you, email us before ordering and we will tell you where it ships from.

Tracking

Once your order ships, you'll receive an email with a tracking number. If your order arrives in more than one parcel, you will receive a tracking number for each.

Delivery Times

Shipping times are estimates and do not include processing time. Delivery dates are not guaranteed. Factors including weather, holidays, customs and carrier delays may affect delivery.

International Orders

We ship to most countries worldwide. International customers are responsible for:

  • Any applicable customs duties and import taxes
  • Customs clearance and delays
  • Any additional fees charged by their country

These charges are set by your local authorities and are not included in the price you pay us.

Lost or Damaged Packages

If your package arrives damaged or is marked as delivered but not received:

  1. Contact us immediately at blushandstitch1@gmail.com with photos of damage or proof of attempted delivery
  2. We'll work with the carrier to investigate and resolve the issue
  3. If the carrier confirms loss or damage, we'll send a replacement or issue a refund

Order Changes & Cancellations

If you need to change or cancel your order, contact us within 24 hours of purchase at blushandstitch1@gmail.com. We cannot guarantee changes once your order has been sent to the brand for fulfillment.

Shipping Address

We ship to the address provided during checkout. We're not responsible for packages shipped to incorrect addresses. If you need to change your address, contact us immediately.

Questions About Shipping?

Contact us at blushandstitch1@gmail.com for shipping inquiries.